Can I Pause My Subscription?

Yes, you can pause your subscription at any time. To pause your subscription, start by logging into your account by selecting the head icon on the top right of the website home page. From here, enter your email address or select sign in with shop. If you enter your email address you will be required to enter a 6 digit code, that gets sent to your email address to verify that it is you. If you select log in with shop, you will have to log into your shop account.

If you are unable to log in, it’s possible you checked out as a guest. Simply click the "Create Account" link at the bottom of the login page and use the same email address you used to make your purchase.

Once you're in, select the 'Subscriptions ' tab, that can be found as a tab bar at the top of the page. Here you will be able to see all of your subscriptions and you can click "Manage Subscription". Then, at the top right of the page you will be presented with three options 'edit' 'pause' and 'cancel'.

By pausing your subscription, it will allow you to keep the same pricing while taking a break. You can reactivate your subscription at any time.

If you encounter any issues or need further assistance, please drop us an email at hello@ethical-nutrition.com — we’re here to help.